I’m one of those pseudo-techies (the official term is Designerd) that understands analytics and all that, but looking at my Google Analytics reports always makes me feel like I’m in Calculus IV class again. My palms get all sweaty, I get a little dizzy and confused by all the numbers, and I just focus on the “pretty pretty graphs.”
So a little while ago, I picked up Web Analytics: An Hour a Day by Avinash Kaushik. It’s a nice book that gives practical advice on what kind of things you can measure with different analytics packages, and more importantly, what they mean for your business. Check it out if you love your analytics stats, but you don’t feel like you’re using them to your maximum potential.
Avinash blogs over at Occam’s Razor, and in our research for MailChimp’s Analytics360 tool, I stumbled across: Excellent Analytics Tip#5: Conversion Rate Basics & Best Practices
I noticed this:
Tip #1: Always show revenue next to conversion rate. Conversion rate just by itself can be misleading in terms of opportunity for any website. So my recommendation is to show the actual revenue number (or leads or newsletter sign ups or whatever is your conversion) next to the conversion rate %.
Point being, some of your highest conversion rates don’t always mean most revenue.
In MailChimp’s Analytics360 tool, we pull stats from your Google Analytics account, and mash them up with your email marketing reports, to put it all into context. You’ll see exactly what your campaign’s conversion rate and revenue is, side-by-side. Here’s a screenshot from an actual customer’s MailChimp campaign report:
You’ll notice in the screenshot that we pull in a bunch of other stats from Google Analytics. Now, these stats have always been available to you there in Google, but when they’re mashed into your email report, you get new context.
Now, instead of having a tab open with your MailChimp report, and another tab open with analytics, and then cross tabulating all the numbers into Microsoft Excel, or your calculator, you can just get a bird’s eye view of it all in one place: “This email campaign generated 969 visits to my site, and each subscriber who visited bought roughly $86.38 worth of stuff, and my overall ROI was almost 7,000%. Man, I so deserve a raise.”
MailChimp’s Analytics360 is totally free for our customers. It’s an add-on that you activate under your Account Settings. If you run an e-commerce site, and you use Google Analytics, you should give it a try (especially for the upcoming holiday season). Here’s how to set it up:

Hello,
can i reset my Google Analytics 360 AddOn in MailChimp?
While the Analytics 360 SetUp i typed in a wrong URL to track my Cmpaigns.
Now, i’d like to type in the right URL, but where?
Can you help me?
Kindest regards from Berlin, Germany
Stefan
Stefan – there’s actually not a URL configured for our GA360 addon. If you are using the original version, we gave you an email address to send reports to, which still works. The current version (which you should setup if you haven’t) just requires that you authorize us access to your GA account. Then we’ll automatically pull that data in daily and match it to your campaigns.
Are you maybe asking about the tag used to track each campaign? You can’t change that once the campaign is sent just to be sure all the data stays in one tag – even if you use a duplicate, that won’t hinder our ability to match data up.
I would like to track sales made in our retail brick and mortar store based on an e-mail we send out via mailchip. Just wondering what tools I could use and wondering if there is someone who I might ask questions to. I’ve looked into Google Analytics, which looks promising. It looks like I might be able to upload data to Google Analytics but I’m not sure how I can correlate that data with an e-mail campaign. In our store my point of sale software allows me to track a coupon that the customer brings in.
I can sort of do this manually, but it would be nice to have it all in one location and would help refine our marketing.
Advice, resources or pretty much anything would help.
Thanks, this tracking is important. @stefan: Don’t forget: Google Analytics can make legal problems in Germany. Determination of IP addresses and their transfer to third parties can not be permitted for reasons of data protection.
I (think I) remember typing in my tracked domain’s unique GA string (“UA-xxxxx-1″) when activating Google Analytics on Mail Chimp the very first day I joined. However, I typed in the wrong string and would like to change it. But when I return to ACCOUNT > INTEGRATIONS, all I can do now is activate/deactivate GA … how can I change the string? (Or am I imagining that I ever did this on MailChimp??)