You know how some banks will send you a TXT message whenever someone logs in to your online banking account, or whenever they detect that funds are getting moved around? Now you can get that for your MailChimp account. We’ll send you a security TXT alert whenever we detect:
- A login to your account
- An API key has been generated
- An Account Key has been created
- The contact info for your account has been changed
- Someone attempts to download your list(s)
We’ll be adding more “triggers” over time. This feature is free (though your cell phone carrier may have their own TXT charges), and we strongly recommend that you activate it. Here’s how…
1. Log in to your MailChimp account
2. Click to your “Password & Security Settings” screen
3. Under the “notifications” section, fill in your mobile number. You can also enter your email address in order to get an alert emailed to you:

Now, whenever a security event is triggered, you’ll get a TXT message that looks something like this:
Note that we’ll include the IP address and approximate geo location, so you can get some idea of where the access is coming from. For example, if you share access to your account with your manager, you might not be too freaked out when you see a login from the same city as you. But if you see a mysterious login from some other country, you might want to lock your account down asap and tell our support team.
Related:
- Account Key security email notifications
- MailChimp’s Security Information Center
- Free Email Security Guide


Love this! Especially for notification of account keys. If you weren’t on top of things and your account was compromised or multiple people had access keys could be generated and handed out sorta under the radar… this is really nice! Thanks!
Will this work for non us mobile phone numbers?
US and Canada only for now. Outside of that, you can use the email alert option.
Hi there, PLEASE also allow non US and Canadian numbers…. Thank you…(start with the UK)
I do not see “Password & Security Settings” under my account navigation. I use “Username and Password” and under that are no options for notifications.
Thanks
The changes are still propagating across all accounts. It could take up to 2 days to show up for you. Sorry, with 700k users, upgrades aren’t as “instant” as they used to be.
That’s understandable. Thanks!
I’m a new user and I currently log in 2-3 times a week as I’m still perfecting my campaign, which could add up to a lot of txt messages. I also intend to give a couple other people the password. Have you thought about an option to send all login alerts to an email address and every other alert to email and txt?
You can actually leave the box un-checked for logins. Then, you’d only receive TXT messages for other stuff, like list downloads, api keys, etc. Presumably, they’d be less frequently triggered than logins.
What about two factor authentication via text ala Gmail.
Yes, that’s sorta the plan. Won’t be via SMS. Stay tuned. Got some small modifications we want to make before we roll it out 100%.
Wow, I totally love this stuff! I hope the text message version will be available for non US/Canada phone numbers soon though. Until then, I’ll use the e-mail alert option for all my accounts.
Great job you guys!
This is SO fabulous! Thank you! Since my carrier charges so much for texts, I love that I can get the alerts via email. Awesome!!
How about an app that will generate the code?
Now that would be cool!
Not sure I follow you. Generate what code?
Hi Ben,
Can we help assist with text alerts in the UK? – this feature sounds awesome, would love to see it over here in the UK too – my company may be able to help!
(My email should be included with this comment?)
Dan
Thanks for the useful update!
I wonder if there are any plans on introducing child accounts and various roles?
For instance, we’d love to have one main admin account, and the other one for ‘manager’ who creates and sends campaigns, but would have no access to lists data, payments and api keys – for security reasons.
Only Available in the US/Canada and not in the UK
Think I may have to move. Anyone recommend a nice place to live?
Sounds like a great idea (the txt messages not the move)
[...] * TXT and email security alerts: MailChimp can send your phone an SMS text message when they detect a login, attempted list download, or other change that might affect your account's security. Email alerts are also available. More info. [...]
Great feature!
Maybe Nexmo can help to terminate SMS outside the US & Canada?
We love using MailChimp and it happens that we are a wholesale SMS API with reach over 200 countries
Tony
Is it possible to have text message alerts and email alerts sent to more than one phone or email address?
Love the new security features!
I must put in another vote for enabling international numbers. Btw, this is a problem in other MailChimp tools as well. The phone number field in the MailChimp signup forms is also formated only for US North American phone numbers.
I am so glad you guys added these extra security features! It gives me peace of mind that you guys are doing everything you can to keep my client’s information safe. I LOVE MailChimp!
Great new features
another request for txt feature for the UK though!
We love Mail Chimp over here!
[...] than absolutely impenetrable, Fort Knox-like security (but for good measure, you can also activate these other free security options within MailChimp). Lastly, we wanted it to have an API so that other web app developers could offer 2-factor [...]
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