Jun 25, 2015
Using MailChimp for Internal Newsletters
Most people think of MailChimp as a way to connect with fans and customers in order to promote their brand or business—in other words, to sell stuff. And while that’s definitely the most common use, there are other useful ways to send email that don’t relate directly to your bottom line.
In particular, internal newsletters are a great way to keep everyone on the same page. This is important when you’re a quickly growing small business, but also when you get bigger and have lots of teams doing different things. Here are a few MailChimp users who send great emails to their own staff (and one of our own, to show you we really mean it):

Half Acre Beer Company
This Chicago brewery‘s internal newsletter is heavy on two things: useful info, and .GIFs (which we love).

KORA Organics
Australian model Miranda Kerr’s skincare product company uses their internal newsletters to celebrate employee birthdays, share mentions of the company in the press, and report trends and analytics on their various social media accounts.

Women at Groupon
This employee resource and networking opportunity recruits and provides professional development for women at Groupon’s UK headquarters. Their sharp internal newsletter shares events, developments, and more.

MailChimp
It’s no surprise that we send a lot of emails ourselves. Internal newsletters have become a big part of how we communicate with our nearly 400 co-workers, who are spread out across more than a dozen teams. Our recruiting team sends out a great one called "Hire Power." (Turns out, internal newsletters are a great place to embrace your love of both .GIFs and cheesy puns.)
Steven Boehle
This is a great idea. A much better way of communicating with the organization. I will be implementing this today. Thanks for the tip.
07.08.2015
Chris K Leslie
I have a blast putting together our weekly internal newsletter. We have 4 large dealerships in Las Vegas and communication is always hard.
Luckily I am in charge of all of our digital assets so I kind of have a blank canvas each week to tell a little story.
Thanks Mailchimp !
Here is a link to the most recent newsletter
http://eepurl.com/buC-fD
07.29.2015
Garry
Hi there… What kind of subscriber list do you use for the internal newsletters?
For example, do you use:
1. Just a few internal distribution group addresses (E.G. allstaff@company.com)
2. An exported (CSV or whatever) list of all staff email addresses
3. Some kind of live integration with AD/LDAP/etc?
4. Some really obvious and simple method that I’ve missed completely.
I love the idea of using it for internal newsletters – just wondering what the most practical ways of setting it up might be.
Thanks
Garry
08.17.2015
Brad MailChimp
Hi Garry,
We use a few kinds of subscriber lists for our internal newsletters.
If a team’s sending general messages that might replace content previously shared with a distribution group, one of our developers, Kale (http://blog.mailchimp.com/author/kale_d), figured out how to strip individual email addresses from our HR portal and generate a tidy CSV. The next step’s importing to specific lists automatically using the MailChimp API—I think that’s coming soon.
For more specific content, different teams send standard, one-time emails with a simple description and link to a regular MailChimp signup form.
Setting this up for your own company might depend on the systems you’re already using or how often you’ll need to update subscribers. CSVs aren’t super exciting, but they get the job done for semi-frequent delivery. But, of course, we’ll be happy once everything’s automated!
09.16.2015
Matt Wall
Is there a special pricing plan for anyone looking to use Mailchimp purely for internal comms?
Matt
09.28.2015
Austin MailChimp
Hey, Matt!
There’s not a special pricing plan, but as long as your company has less than 2000 employees and you send less than 12,000 emails/month, you can use our free plan:
http://mailchimp.com/pricing/entrepreneur/
Thanks for reading,
Austin
09.28.2015
Chris Jennings
If we wanted to send an internal newsletter but wanted to avoid the content (both text and images) being discoverable on the public web, would we just leave out the “view this in your browser” link? Is that sufficient to ensure that the archive link is unfindable?
(Of course there’s nothing to stop people just forwarding the email on, but at least that way it would have user-unique identifiers on the links so we could track it back.)
We love the tool for external comms but clients are often concerned about internal messages making it out into the wider world.
10.19.2015
Brad MailChimp
Hi Chris,
Great question! If you’re looking to keep your internal newsletter from being discovered, here are a few tips:
1. You’re on it—leave out that view in browser link.
2. Make sure campaigns are set to “not public” in your list’s publicity settings. Here’s how: http://kb.mailchimp.com/lists/growth/about-publicity-settings.
3. Use merge tags to limit what’s displayed. The *|IF:ARCHIVE_PAGE|* and *|IFNOT:ARCHIVE_PAGE|* tags let you include content specifically for the email and archive versions of your campaign. There’s a simple example at the bottom of this page: http://kb.mailchimp.com/campaigns/archives/turn-off-or-limit-campaign-archives.
Like you said, none of these will prevent forwarding. But you should be able to hide your message from the browser, and that should help a lot!
10.19.2015
Chris
I was wondering if there is any updates on MS Exchange integration with MailChimp API.
For example, you mentioned in the future there may be a way to import lists automatically?
How about sending to MS Exchange distribution lists that require authentication, is there any way?
05.09.2016
Brandon MailChimp
Hey Chris, your best bet might be to check out these folks. They’re a third-party, but have a couple of different MailChimp-related integrations that might help out.
05.18.2016
Chris
What happens when your employees unsubscribe from your employee newsletter?
06.03.2016
Brandon MailChimp
Great question, Chris! The resubscribe process for an employee on an internal newsletter would actually be the same as any other mailing list subscriber. They could visit the MailChimp double opt-in form and subscribe to the list again, or they could be added back manually by the owner of the MailChimp account in question. This article has all the details.
06.06.2016
Julee Dutta
We want to hoist newsletters on our internal business sharepoint portal. We are looking for the ways to integrate it with sharepoint. Also can the comments within each newsletters be pushed to the portal. This will help us buliding an archive repository. Requesting you to revert asap
06.04.2016
Brandon MailChimp
Hi Julee, have you explored our Integrations Directory? It contains several third party MailChimp/Sharepoint integration options that might be helpful for you. That said, if you have any additional questions, please don’t hesitate to get in touch with our support team; they’ll be happy to help.
06.07.2016