Posts tagged


Comcast Delivery Tips

A couple days ago, Comcast sent an email asking for feedback about their feedback loop. Rare to see an ISP genuinely asking email senders what they think. Anyway, this meant I got to speak with one of their senior spam analysts on the phone today. Now I’ve spoken with a lot of ISPs, and I …

Spam Complaints – Your Own Focus Group

There’s an interesting post over at the Word To The Wise blog about the "Report Spam" button. Apparently, some marketing folks (Q Interactive and MarketingSherpa) ran a survey that suggests the button is meaningless now. That’s because too many people click "Report Spam" when all they really want to do is unsubscribe. This statement from …

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