Their dashboard is nicely laid out, so I can see my "things to do" and quickly enter new contacts and log communications (you know, if I were important enough to have to do such things). It’s all really simple and fast. WebWorkerDaily has a nice review of Batchbook, and I totally agree re: the "Super Tags" feature. Awesome.
If you’re looking for an easy-to-use CRM for your small business, you should give Batchbook a try.
Especially because Batchbook just announced they’ve integrated their service with MailChimp.
I setup my own Batchbook account and linked it over to my MailChimp list in about 1 minute. It was reee-DICULOUS-ly easy (and a little fun).