We’ve added a new merge tag in MailChimp that lets you insert Facebook’s like button in your campaigns: *|FACEBOOK:LIKE|*
The Like button has two functions: 1) it enables users to make connections to your page, and, as we’ve implemented it here, 2) to share content back to their friends on Facebook with one click.
Once you add it to your campaign, the button looks like this:
When a recipient clicks the button, they’ll be taken to your email archive, and will get this message:
For logged-in Facebook users, the button is personalized to highlight friends (within their network) who have also liked the email:
In your campaign stats, you’ll see who pressed the Like button, and how many subsequent (re)Likes they generated.
Note that we only show you who Liked the campaign if they’re on your MailChimp list. If a subscriber Liked your campaign, then 5 of his friends saw it on his wall and liked it too, we do not show you who those 5 friends are. That’d be evil. We just show you the total number (5) of his friends who also liked.
Even cooler, you can send targeted emails to “those who have liked a campaign.” Just click on the little Excel icon on the Facebook Activity screen, save the file, then upload it as a new list. I expect that we’ll create a more streamlined process for this in one of the next application upgrades, but for now you’ll have to do it manually.




AWESOME tool. Thank you so much. Can’t wait to try it out.
This looks great! Does this work inside of an RSS campaign? If so, where is the best place to put the tag?
Yes, the merge tag should work just fine inside of an RSS campaign. Just remember that people won’t be able to Like the individual RSS items– just your email campaign as a whole.
As far as the best place to put the merge tag, you’ll likely want to experiment. I would suggest testing 2 or 3 different locations within your template, then using MailChimp’s email click overlay reports – http://eepurl.com/INAh – to see which like button got the most attention. Feel free to report back and share what you learn!
If it is only for the email as a whole, then the tag would go outside the loop. BUT… I wonder if some nifty swifty code could be done to make a “like” button for each item, or perhaps the “share on Facebook” would be more appropriate.
“Share on Facebook” would work for each item – http://blog.mailchimp.com/new-social-share-tag-for-rss-campaigns/
But the Like button was made for the entire campaign, not each item.
What about like buttons for sections of a Regular ol’ Campaign? Would the rss tag do that or is their another tag do that that I don’t know about. Maybe it could be based off of header text like the *|MC:TOC|* tag?
For our newsletters I can see a reader more likely to “like” a certain recipe than the whole campaign.
These merge tags totally rule! Thanks Ben & MC Team!
But I’m wondering if it’s kosher to include both the Share:Facebook and Facebook:Like next to each other, like what I’m doing in the footer of my regular-ol-html emails:
http://editweapon.com/dropbox/mailchimp_like_tag-20100803-121835.png
Or should I cut out the Share:Facebook since that’s the old way of doing it?
—–
Ok, so I did some research and here’s what I’ve found: the Like button doesn’t post anything to your wall or newsfeed, but the Share button does. Here’s a screencast video:
http://screencast.com/t/YjVmNjNi
So it would seem more advantageous to us to use only the Share button, which will give our emails more visibility, right?
But with FB’s push for everyone to use the Like button, I feel like I must be missing something, right???
Ok, an update to my previous comment about Like vs. Share. Like *does* show up on your wall right here, and also in Boxes > Links.
http://editweapon.com/dropbox/facebook_like_on_wall-20100803-124735.png
http://editweapon.com/dropbox/facebook_likes_on_boxes_and_links-20100803-125218.png
That being said, I still don’t think either of those show up on your news feed, and therefore “Share” still seems to be the preferred method for having customers share your content to their network.
And I’ve decided not to include the new Facebook:Like merge tag, but rather, stick with the Share:Facebook.
Any thoughts?
Ok, final update, then I’m done…I think.
I see in the following Mailchimp article that a user CAN add a comment when “Liking” something, which will cause it to show up on their wall / newsfeed.
http://blog.mailchimp.com/kb/article/how-do-i-add-a-facebook-like-button-to-my-campaigns/
So I guess I’ll do both buttons and let the user decide???
Confused,
@editweapon
Hi Patrick, clicking “Like” should actually put it on your wall. I’ll ask around here for clarification.
Re: whether or not to use social sharing *and* the Like button: In general, the sharing links are great, and that’s what you ultimately want to happen, bare minimum: your content gets shared.
But the new Facebook “Like” button has deeper implications:
http://blog.mailchimp.com/are-you-ready-for-the-like-button/
and we provide deep tracking for it:
http://blog.mailchimp.com/influence-vs-engagement/
IMHO, the Like button simply gives the subscriber an opportunity to show you deeper engagement between *you* and *them*. It’s kind of a more one-on-one thing between sender and subscriber. I might see a video or article or blog post, and if I click “Like” I’m telling that person, “Hey man, nice article.” And it gets posted to my wall. If my friends see it, maybe they get curious and look too (and maybe they’ll in turn click “Like” or “share”). But it was something my friends overheard between me and that other guy. Not something I’m “pushing” to my network.
But if I take an article and click “Share on social network” it’s a more public broadcast situation. I’m telling my network of connections, “Hey, I think you should look at this.” I do that less often, because I really don’t want to annoy all my friends with car pictures and car videos and car sites.
I’d place both, even if only for the reason that the darn Like thumbs-up icon is getting to be so ubiquitous.
[UPDATE]
Here’s how I placed sharing and Like in my newsletter:
http://us1.campaign-archive.com/?u=67a904de95&id=9ef7a678e7
Hey Ben. Apologies for my delayed reply.
I think you summed up the differences and pros-n-cons between Like and Share very well. (And yes, Like does show up on your wall.)
The downside with giving *both* options is on the end-user side. There’s no way my Gramma is gonna ever figure out which one to click, so she’s not gonna click either.
But I need my Gramma to tell her other Gramma friends about the new Sylvester Stalone movie, right?
So………. I think I’m still leaning towards using Share over like since most of the time, I’d rather a raving fan spread the word.
Of course……….. at other times, I might prefer Like so I can better know who my raving fans are.
Hells bells……… can’t we just tell someone at FB to combine the two buttons or else Rocky is gonna punch em in the you-don’t-wanna-know? ;-)
PS – Your MySpace page is gorgeous…is that an Aaron Walter original?
PPS – I did *|Share:Twitter, Digg|* *|Facebook:Like|* in my email template too.
If I add the ‘like button’ to our weekly newsletters, is there also a way to add a ‘leave a comment’ button or box, as well? This would make the newsletter more interactive, without having to remake it into a blogspot, which I don’t want to do at this time. Ideas?
Yep. Use our Facebook Comments feature: http://blog.mailchimp.com/add-facebook-comments-to-your-mailchimp-campaigns/
Finding out the best spot would be a whole lot easier if it was possible to do A/B testing on RSS campaigns as well. Is it in the planning?
Thank you, let us know what you think!
Great news. Messages are translated into Spanish, for example?
Sounds great, can’t wait to try it. Should help to spread the “like” across Facebook and bring in some new readers eventually. What ever it takes!
So, as I understand it, the like button is only for that particular emails campaign archive page?
I’d LOVE to see a like button that allows readers to like our Fan Page. If I have a larger readership on my mailchimp list then I do fans on Facebook, I’d love for them to be able to do the one-click Like of my Fan Page instead. Any chance that’s in the future? Doesn’t seem like it would be too terribly hard to implement.
Hey ariah, you can implement it yourself, when you’re building the email; check this out:
http://developers.facebook.com/docs/reference/plugins/like
Andre,
Can we put iframes into emails? Or mailchimp campaigns? I don’t think we can, but that might be the ticket. I’ll look into it, thanks!
I put the iframe in an e-mail and all the tests work. I don’t see a problem with it. I’m sending it to 10,000 people at the bottom of an e-mail for an non-profit.
How did you get the iframe code to work? No success here.
Also, could somebody show me how to hard code a “like” button that points to my facebook fan page?
Andre – be careful using the code from Facebook in campaigns, it requires an iFrame to drop in the like button and that’s a no-no in email.
We’re still figuring out where to go next with Facebook and the like tag, and the request to add likes to other content is a common one. In the meantime, you can add any like button to your campaign archive page using the Facebook code if you embed it inside *|IF:ARCHIVE_PAGE|* …. *|END:IF|* tags. Note that you won’t get tracking when a user clicks on these links, but it will allow people to like other things from your archive page. You could even be fancy and use an *|ELSE:|* tag and show different content when rendering in recipient’s email client.
For reference, Merge tag cheat sheet: http://blog.mailchimp.com/resources/merge/
You monkeys continue to rock my socks off!
Awesome feature! I’m still getting to know MC (and loving it). Any chance this works with a text link?
Cool, but a localization according to the FB account language would be even better ;-)
Great idea! Is there any way to customize it.
I just added this to a new campaign. I’m logged into Facebook, I click the I Like button… I get this popup… connecting to Facebook… and its just loading… forever. Not something I want my customers to have to see… any thoughts?
Sometimes Facebook can be slow, other times blazingly fast. We’re watching it closely.
Is it possible that the “Like” button its translate it?, in spanish?, cause when mailchimp translate de whole mail the “like” button stils in english.
Thanks…
Hello,
Really nice feature. I would like to know if it’s possible to ad a like button for Facebook Fan Page.
I someone click on the “like” button in the email he becomes fan of my Facebook page.
Is it possible to do that?
do this tool only works with FB profiles or can be used with FB pages
I just sent out a new “campaign”, thinking it would automatically have the “like” button on it. But I got the e-mail newsletter, and it’s not on it. What did I do wrong and how do I get it to show up next time? DO I need to put it into my html code? Thanks.
You need to include the *|FACEBOOK:LIKE|* merge tag in your email somewhere. We don’t automatically insert it, because we figure you might want to choose where to place it. We *do* automatically include it in the archive toolbar at the top of your email campaign (whenever people view the email in their browser). It’s saved me a couple times when I forgot to include the merge tag!
Thanks Ben, so I would put *|FACEBOOK:LIKE|* in my html code somewhere?
I did see that it’s on the archive, so that’s good.
That’s correct. You can check out the full list of merge tags here: http://blog.mailchimp.com/merge/
i have the same question as JCCT, i keep trying to connect my facebook fan page but it only connects to my personal fb profile. does the fb tool work for fan pages?
[...] button on the campaign archive page) and why would you want to use it? When you click the Like button, it posts content to your Facebook wall and all of your friends can see it in their newsfeeds. With [...]
Hi. Is possible to translate word “LIKE” in button? I m sending czech newsletters and I would like to have in button writen “To se mi líbí” instead of “Like”. Thank you for help Helen