Posts tagged

release


A Redesigned Knowledge Base, Plus Billing and Messaging Updates

Earlier this year, we introduced an in-app version of our Knowledge Base that made it easier to find the answers you need, right when you need them. This week, our KB team takes center stage once again as we launch a brand new, redesigned version of our standalone KB. The new design provides consistency between both versions of the KB, …

Transitioning from AlterEgo to Google Authenticator, Plus Other Feature Updates

This week, we rolled out an update that affects the way many of you access—and protect—your MailChimp accounts. The biggest change is that we’re phasing out AlterEgo, an app we built several years ago to help our users and employees secure their accounts with 2-factor authentication (2FA). In its place, MailChimp will now integrate directly with Google …

New Automation Workflows and API Functionality

More than 115,000 customers use MailChimp’s marketing automation. And 23,000 of them have created automated workflows since last August. That’s a lot of growth! But it’s also a lot of emails—in the past 6 months alone, we’ve sent more than 200 million automated messages. While MailChimp automation already offers a robust feature set, with that kind of volume, we’re excited to …

How We Set Up Emoji Support for Subject Lines

Last week, we rolled out a new feature: support for emojis in campaign subject lines. We’re pretty excited about it. With screen sizes getting smaller—and devices like the Apple watch on its way—senders of email need to be able to pack more information and emotion into shorter messages. Emojis are great at this. They’re fun and expressive, but they’re …

In-App Knowledge Base, Video Content Blocks, and Subject Line Emojis

Last month, we redesigned the MailChimp app navigation and hinted that those changes would set the stage for bigger and better things to come. Now, those things are here. With our latest release, we’re introducing in-app access to our Knowledge Base, video content blocks, subject line emoji support, and more. In-app Knowledge Base At MailChimp, we’re focused on creating products, …