Comments on: Switching transactional emails from plain-text to HTML email http://blog.mailchimp.com/switching-transactional-emails-from-plain-text-to-html-email/ MailChimp, email marketing, and monkeys! Thu, 09 Feb 2012 21:21:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: links for 2009-05-10 | iMarketwellhttp://blog.mailchimp.com/switching-transactional-emails-from-plain-text-to-html-email/#comment-3915 links for 2009-05-10 | iMarketwell Fri, 22 May 2009 10:19:58 +0000 http://blog.mailchimp.com/?p=3362#comment-3915 [...] Switching transactional emails from plain-text to HTML email (tags: cases transactional_emails) [...] [...] Switching transactional emails from plain-text to HTML email (tags: cases transactional_emails) [...]

]]> By: Michaelhttp://blog.mailchimp.com/switching-transactional-emails-from-plain-text-to-html-email/#comment-3831 Michael Mon, 11 May 2009 03:34:48 +0000 http://blog.mailchimp.com/?p=3362#comment-3831 When the switch occurred I thought it was "spoofing" spam, since I was accustomed to receiving twitter messages as plain text. When the switch occurred I thought it was “spoofing” spam, since I was accustomed to receiving twitter messages as plain text.

]]> By: Cindyhttp://blog.mailchimp.com/switching-transactional-emails-from-plain-text-to-html-email/#comment-3828 Cindy Sat, 09 May 2009 19:21:16 +0000 http://blog.mailchimp.com/?p=3362#comment-3828 I wasn't a Twitter user when the emails were text so I can only react to the HTML format. I like their email format and I think it works great for it's purpose. I think you said it all "If you focus on what your customers want (and how they use your product), HTML emails can make your transactional messages much more useful (and used)." Too many companies try to do too much within transactional emails. Don't over-complicate things and you'll find better results. I wasn’t a Twitter user when the emails were text so I can only react to the HTML format. I like their email format and I think it works great for it’s purpose. I think you said it all “If you focus on what your customers want (and how they use your product), HTML emails can make your transactional messages much more useful (and used).” Too many companies try to do too much within transactional emails. Don’t over-complicate things and you’ll find better results.

]]> By: Dougal Campbellhttp://blog.mailchimp.com/switching-transactional-emails-from-plain-text-to-html-email/#comment-3806 Dougal Campbell Thu, 07 May 2009 14:54:08 +0000 http://blog.mailchimp.com/?p=3362#comment-3806 I finally got one of the HTML emails from Twitter. Definitely nicer than the old version. But I wish they had used my suggestion to include the user's "bio" text in the email notifications. The bio can make-or-break whether I follow somebody or not.However, I can see how including it in the email could be problematic. It's user-supplied text, and could be used as a "sideband" method of spamming all sorts of objectionable content, I suppose. I finally got one of the HTML emails from Twitter. Definitely nicer than the old version. But I wish they had used my suggestion to include the user’s “bio” text in the email notifications. The bio can make-or-break whether I follow somebody or not.

However, I can see how including it in the email could be problematic. It’s user-supplied text, and could be used as a “sideband” method of spamming all sorts of objectionable content, I suppose.

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