We’ll be launching some new features next week. If all goes as planned, customers will start to notice new features on Monday morning, but it’ll take until end of Tuesday to propagate to all accounts. We’ll post more details after we go live, but here are some highlights…
- After a bit of a hiatus, our SocialPro feature returns
- $3 Inbox Inspections for pay-as-you-go customers
- Switched data providers for more accurate geo targeting
- Google Apps enhancements
- Tons of miscellaneous UI enhancements
SocialPro Returns:
We first launched SocialPro in July of last year, and it really took off (especially after we announced it was “free till March 2011″). But in December, we had to “pause” the feature in order to find a new data source. Well, we’ve found a new provider, and are ready to re-launch SocialPro. Functionality remains exactly the same as before. Only the data source has changed. This means a couple things. If you had SocialPro enabled in your account, it will be disabled next week and all its data will be deleted. If you want to use the new SocialPro, you will need to re-enable the feature in your account, and it will start pulling in new social data from the new provider. SocialPro pricing will be the same as when we first launched SocialPro: 20% above whatever you were paying for any of the lists where it’s enabled.
$3 Inbox Inspections
In case you missed it, we recently announced that we made Inbox Inspections feature free for all monthly users. Many thanks to Litmus for helping us make this possible. At the time though, the feature was totally unavailable for our pay-as-you-go users (yeah, sorry — we had to move really fast on this). Anyway, we’ve circled back around and created an “a la carte” way for our pay-as-you-go users to purchase Inbox Inspections. They are now available for $3 per inspection (note: one “inspection” includes testing on all 30+ email apps and these spam filters).
More Accurate Geo Targeting
Last year, we launched our geo-targeting feature. It used a free, open-source an IP address database that worked pretty decently. Its main drawback was that it used your ISP’s location, so if your subscriber lived in New York, and their ISP was in New Jersey, we’d show their location as New Jersey. We’ve decided to switch to a different (ahem, expensive-and-not-open-source) data provider that has more accurate geo location. Because we love you.
Google Apps For Existing Accounts
Back when Google launched their Apps Marketplace, MailChimp was one of the first companies invited to the directory (here’s our announcement). But back then, it only worked for users setting up new MailChimp accounts. If you had a pre-existing MailChimp account, you couldn’t link it to your Google Apps account. Which sucked. So we went back and added the ability to link a pre-existing MailChimp account to your Google Apps. And I hear the nerds in the lab are working on even more Google integration goodness.
Miscellaneous UI Enhancements
We’ve got a slew of UI tweaks coming, too. Mostly stuff that our users have been requesting over in the MailChimp Jungle, such as:
- New “birthday” form field that only uses month and day, not year
- ZIP code only form field (without the rest of the address fields)
- App will remember your pagination settings as you navigate around (instead of “resetting you back to page 1″)
- Added the ability to specify blog category in the new(ish) FEED merge tag
- Printer-friendly (and beautiful) campaign reports
The features will begin rolling out Monday 7am ET, and finish some time Tuesday evening.
So excited to see SocialPro return. I’ve been working on Facebook pages for clients and am happy to be able to target Facebook users specifically to announce these pages. Also happy for the zip code only feature. Now, can you add a button to go directly to live chat somewhere within the account? I hate having to open a new tab and go to your support page when I have a question while working on a campaign.
I have to give a shout out to MC for allowing $3 inbox inspections for PAYGO accounts. Inspections are SO important…Outlook always messes up how my emails appear, no matter how good the template appears in MC, and the Inspections are really the only way I can see how my emails will come out on many platforms/ISPs. Also, before us pay-as-you-go folks were included in the MC plan, I was begging Litmus to offer a PAYGO plan…can you believe the wanted me to pay $50 per month (no proration for early cancellation, either), when I only send out one or two emails a month. It’s so cool that MC offers even more flexible pricing and terms to its customers than Litmus itself! MC is always on the cutting edge, thinking of the customer first. Thank you for coming through for us yet again!!!
you guys are awesome!!!
Nice!
Thanks Guys, This rules!
Can’t wait to see the implementation of category selection in RSS feeds. Any chance this will work in RSS to Email Campaigns? Ie. you set blog category to a user’s merge tag like their state for example, to only include RSS items for their state.
Sweet! Will the social data be accessible via API or exportable?
Ability to specify day of week for Monthly RSS campaigns would be the holy grail for me (I know never satisfied).
Third Wednesday of each month for example.
Was updating the standard footer to emails part of the iteration changes? I’m no longer seeing “Sent to bananas@gmail.com: unsubscribe | update profile | forward to a friend.”
We used the link that was available on the page “forward to a friend” to send to our people for reviewing and testing.
How now brown cow? Help, s’il vous plait.
Hey Tom,
Which template are you referring to? And when are you seeing the issue?
Hi Fabio – it’s not a part of our own template – but what appears by default I’m guessing from Mail Chimp – see http://screencast.com/t/ODu7oAxtr – my email is tpepe@usli.com if you want to contact me directly.
Thanks.
Tom
[...] when showing off your campaign stats. Our new print reports are just the way to get it.With our recent release we’ve introduced a fancy new way to customize and print your reports. When you click [...]
Hey,
I love the changes. Though, I attempted to integrate my existing MailChimp account with our Google Apps account and experienced the same thing as before. I’m being asked to create a new account. Am I missing something or has the change not been rolled out yet? I really want to take advantage of the integration.
Thanks.
I would love to try out the SocialPro feature. Management is interested too, and they’d like to see a free-trial offer first. Is that something that’s on the radar? I remember seeing it the first time around, but we didn’t really look at it then.
Inbox inspector is broken. I just keep getting the “Oh noes” error when requesting it.
Well, I’ve enabled the new Social Pro. So far, it isn’t giving me any data. I’m assuming it takes a little while to update. Any idea how long? Or, am I doing something wrong?
Right now, updates are pretty slow. We’re looking into how to make the queries faster.
Pretty slow is an understatement. I turned on Social Pro for my list of around 8000 people over 24 hours ago, and there is still no social pro data.
Can you contact our support team? It may be an issue with your particular account. http://mailchimp.com/support
Well, I’ve contacted Support. I’m about to send them my third email saying that still nothing has loaded, and this is from signing up a week ago.
It does not appear as if SocialPro is really ready to be roled out.
Would like to try out Social Pro, too, but like Brian said above, management wants to trial it out first.
Nice update.
Glad you guys solved the drop-menu problem in the UI.
Some other things to keep your monkeys occupied:
- The field “state/province/region” is not required for Spain too. I noticed you took it out for some countries but you didn’t for Spain.
- I report the same footer issue like Tom. The footer now don’t have the “forward to friend” link. I love the new styling though.
Keep up the good work Ben.
Great that Social Pro has returned.
But Ben, if us high volumers are to pay 20% above our current rate, we would like to see the quality of data it is able to attain in a free trial or view-only list data! i.e. picking our top 500/1000 subscribers and allowing us to view what SocialPro data you have for them (not letting us use it, just what we could do with it).
Is there anyway for us clients to back up that data. Pretty disappointing to see the data deleted without getting an email first. I hadn’t read the blog until I did a search to find out where my Social Pro data had gone, only to discover that it had been deleted.
Still a big fan of the chimp though and customer service was very nice about it. Can’t get the data back, but they did treat me right.
You can always sign up for a month and then cancel.
Where can we find information on how to implement the new “ability to specify blog category in the new(ish) FEED merge tag” feature?
I’d really like to use this but am not sure how…
Found the answer myself in a recently posted support topic: http://kb.mailchimp.com/article/creating-a-category-with-feed-merge-tag/
Just an FYI for others looking for more info.
What great news! Love the site guys. You really provide some amazing support for e-mail and everything – keep up the great work.
Would love to have a Screencast merge tag developed like the You Tube One.
We need to produce +10min video for distribution. Merging tags make embedding very professional and smooth.