When we started doing webinars, they were all done by Dan, my co-founder. He hosted them from his office. Then more and more people started joining in, and things got a little crowded for Dan (check out some old photos here). Plus, it was a little noisy whenever it rained, because we’re on the top floor, and all. Then, we demolished that office because the support team needed room to grow. So we got some new office space on another floor of our building, and they hosted webinars there for a while. But it was near an exit door, and the slamming was too noisy.
So we decided it was time to get serious. We went and got a full blown sound booth for them:
It’s from a company called Whisper Room, and it’s totally covered in soundproof material. I think I heard that radio stations use this thing.
It’s kind of enormous. We didn’t do the best job with space planning on this one. As you can see in the pic above, it’s taken over the entire office downstairs. Heh. Totally worth it though.
Even the door hinges on this thing are sound proof:

There are ventilation ducts and cooling fans too, and they’re all built on the outside:

Here’s a picture of Raul prepping for his next session:

Some more pics over on our flickr.
If you haven’t attended one of our webinars, you should give ‘em a try. We work hard to make them interesting and even a little fun.
No seriously. We don’t send them to “webinar training” classes. We send them to a local improv theater:
Also, there are often pop quizzes and free prizes at the end of our webinars. Just to see who’s listening.
We’ve got some webinars for beginners, and are starting to host more advanced training too. Here’s a schedule of upcoming sessions.
I also hear they’re going to start up a “Chimp Talk” podcast, where they interview members of the MailChimp team with questions submitted by our customers. More on that soon.


Are you sending them to Whole World Theatre? If not, WHY NOT?! =)
If you come to a show at Whole World and I’m in it and you come up to me afterwards and mention MailChimp, I’ll give you some Whole World schwag.
Now go usethelist… (.com)!
Hi Tom, we used http://www.relapsecomedy.com/
Thanks for the tip on Whole World Theatre — we like variety.
Yea, we’re right down the street from Relapse on Spring St. Come by on a Thursday, Friday or Saturday. If I’m there I’d love to talk to you before or after the show.
haha! that is awesome!
a neat setup, for sure!
Wow. That is awesome that you take even your humor (by way of improv classes) so seriously… or that you least make them that much of a priority.
Looking forward to the new webinars.
Thanks Rick. The philosophy behind everything we do is “work should be a little fun.” And let’s face it — webinars aren’t always something we look forward to. So yeah, we try to sprinkle a little fun here and there between the serious lessons. In general, we ask each webinar host to “just be human.”
That’s really cool! I’d love to have one of those for the office. It’d be great for doing voiceovers for our videos and for webinars.
Heh. Make sure you measure the footprint really, really carefully first. Also helps if you’re close to a network connection, electrical outlets, etc. You have to wire all the cooling fans in and stuff.
the sound booth is cool in that geeky kind of way but the improv just blew my mind… hahah… way to think outside the box (or sound booth if you will!)
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