MailChimp v5 officially went live across 240,000 accounts at 1am ET this morning. We’ll be blogging about it all in more detail shortly, but here’s a list…
First, we’ve created a video of what we think are the biggest features:
Here’s a quick list of the major new features:
- Geolocation, so you can segment lists and send targeted campaigns to subscribers by location
- TimeWarp lets you automagically schedule campaigns by recipient timezone
- Delivery Doctor will scientifically dissect problem emails to diagnose the exact cause of delivery issues
- Design Genius helps you design a better email template
- Autotranslate your email content, or segment by language prefs and send your own translations
- Flickr integration lets you insert photos from your photosets into your email campaigns
- Quick polls can be added to your emails with a new merge tag
Refinements
Now, we all enjoy shiny new whiz-bang features (and helicopters) and all, but v5 is also packed with refinements to the app.
- Security enhancements to accounts. In light of recent high profile hacks, we’ve put some security measures in place.
- Security enhancements to API. Same as above, but for API users.
- Completely reorganized the template gallery and template building interface. For example, you can now create folders, then drag and drop to organize all the templates you’ve created
- Added new options for importing lists, and made it more clear when background processes were ongoing with big list imports
- New option to collect “reason for unsubscribe” for your lists
- Embedded signup forms had validation JavaScript that some people didn’t like. New option to turn that off and generate a “lite” signup form.
- The geomap under reports that shows you where people opened has been expanded with +30 new countries you can now drill down into (the list of countries is in the comments here)
- Made some behind-the-scenes changes to our API to prepare for an upcoming iPhone app (in the meantime, here’s MailChimp for iPhone users)
- We’re using CSS3 in a few places to make the interface look crisper and more elegant. It’s an extremely subtle thing, but makes a big overall impact to the feel of the app
I bow at your awesomeness. The geolocating and timezone stuff… I’m going to drive over to the San Diego Zoo and kiss a chimp in your honor.
Thanks for making idiots like me look so good.
Neat.
I second Adam’s sentiments. Awesomeness.
Nice smart move! I get really excited about the geolocation option!
Keep up the good work, guys.
Hi
Will this ability to automagically schedule campaigns also work with your autoresponders?
Thanks
David
Nice :) Any chance we can also send to more than 1 list at a time instead of segmenting?
bravo! thanks for kicking so much ass on a regular basis …always moving forward.
Will this affect deliverability over this time? would we be better to wait for this to roll out before sending our next newsletter?
Deliverability? No. But our servers are under more load than normal during this upgrade, so it wouldn’t hurt to lay low for a day or two.
I wish 37signals (and everyone else) would take note. You all rock the iterative development scene and make everyone else look like their standing in mud. You quickly and dynamically take what the consumer base is talking about, thrash it in your thunderdome until we are amazed at the new implementations while keeping it all very straight forward.
Consistently awed,
-a
Alright already! I’ll buy more brownie bites! :-)
I’m most excited about the Time Warp feature – very cool!
Cheers,
Joe.
Time Warp is going to increase opens and click through ratings by 100%, no more guessing what time to send a newsletter. Wishing your clients on the east coast haven’t already left for lunch, while west coast clients are still on their morning commute into the office. Awesome work guys!
Wow! You chimps are really smart. Your parents must be so proud!
It would be really cool if autoresponders did were in fact automatic for those who are added to the list via api
I can’t even begin to describe my excitement about Time Warp! I was seriously planning on setting up a time zone custom field so I could segment the list out and see if I could improve open rates that way.
Now it’s going to be infinitely easier, yay!!
>># Geolocation = awesome!
I’ve been writing to your help for over a year trying to implement the most basic, common list entry: country.
It is impossible! No built in dropdown to use, can’t add a dropdown that long, can’t leave it as text or will get messed up, can’t display a long name (“French Polynesia”) but have a different underlying database value (PF) that is easy to segment on when checking for multiple countries, and if we host it ourselves to get around all that then people can edit it on your site and mess it up (though I never got a clear answer from help as to what happens in that case – they must be able to edit text from a dropdown we host? Does the “edit profile” link go to your site or ours? etc.).
If you could add a built in dropdown of countries that would be great.
If you could add the ability to display a name but have a different db value, that would be double plus good.
But geolocation is pretty good, though sometimes inaccurate. It can also return nothing at all too.
I second that request. I agree that having a country field would be a great addition – the address field is too cumbersome for my users (and too intrusive on their privacy).
Now this only a small gripe and I am amazed by what you chimps are doing. Hurray for Time Warp!
Thanks!
Can we edit/add geolocation for existing subscribers if we already have their country? I imagine not, right? Have to wait for them to open an email, correct?
Great job!!
Will the Timewarp feature work for RSS to Email campaigns?
Exciting new features. I second Andy’s question about timewarp feature for RSS. I deal with a lot of international people so this would REALLY help.
EEEEEEEP! EEEEEEEEEEEEEEEEEEEEEEEEEEEEP!
You guys are messed up… In a good way. This is freakin’ awesome news. That time warp stuff will revolutionize my campaigns.
UN-FREAKIN-REAL!
Wow this is really forward thinking. I would like to know if you offer the video imbedding in your standard Emails? Curious.
Props goes the weasel
John
All these new features look awesome! However, one is possibly missing for me.
On recent support chat, the support tech mentioned that there would be increased integration with CRMs in an upcoming update, specifically SalesForce. Is this going to be part of the v5 release?
Aaron, our new Salesforce integration is being handled by a 3rd party. We planned to launch it at or near the v5 launch, but have since had to postpone that. It’s coming together beautifully, but not sure when it’ll be ready to launch.
Have you ever read the “Lexus and the Banana Peel?” I highly recommend it…
Your continued rate of innovation astounds me. Being able to time the delivery into inboxes around the world is great. Looking forward to seeing how the flickr integration and polls work. Keep the momentum going!
v5 looks great and I generaly like your kind of making it easy to create professional email marketing.
But I still miss the RESELLER option. I would like to organize my clients in a master account, create some templates for them and help them with the adress lists. They want it but most of them cannot handle it because of English language. They speak basic – english and are no tech freaks. They would love to have it managed my me. How can I do it without an extra account for every client????
Gracias! Grazie! Merci!
Oooh… upcoming MailChimp for iPhone app?!?! NOW YOU’RE TALKING!!! :)
“New option to collect “reason for unsubscribe” for your lists”
Great! Where are the structions for doing this?
Where can this function be found in the interface?
Stephen, which function?
The instruction for this new function:
“new option to collect “reason for unsubscribe” for your lists”
I’d like to implement this as it’s a feature I’ve been waiting on for a while.
The “reason for unsubscribe” is automatically activated on all of our customers’ unsub forms now (EDIT: the ones with our optional AIM Reports installed). You don’t have to do anything. I’m writing up a new blog post about this feature now, and will include a screenshot of what it looks like. Stay tuned!
Okay, I found the reporting under AIM reports > unsubscribe reasons.
You guys do an awesome job with your updates!
Could I ask you to look at your list feature? I was just in my account today and still found this annoying feature. When I look at the list, I can see names in multiples of 10, 25, 50 and 100. However, if I expand the list to 100 and want to view or delete a person, when I go back to the list its back to 25.
Same thing if I want to look at multiple pages. It keeps defaulting back to 25, every time I do something to the page.
I wasted alot of time in there today, trying to view and delete some names to my master list.
Hi Kathi, you mean the pagination for those pages is breaking? Yeah, we actually borrow that code from some online respository, and it turns out to be slightly buggy in some cases. We’re looking to scrap that whole thing and do our own. Soon! Sorry for the inconvenience.
Ben, any comment about the country field comments above?
Thanks.
Zsa Zsa, a single country field was actually on the list for v5, but didn’t quite make the cut for release. The feature’s been moved to v5.1. It’s a frequent request, so we’ll get it live. Many thanks for commenting!
thanks for taking the time to respond. I look forward to the country form.
Any update on if the Timewarp feature is available for RSS I can not see it in the interface anywhere?
Hi Andy, we currently do not offer TimeWarp for RSS campaigns. TimeWarped campaigns take many hours to deliver, so you have to plan ahead one day. By the time the email is done delivering, you potentially could have a fresh new RSS update ready to go. Not an impossible problem to tackle, but a little pesky for our first iteration.
Chimps, you are great.
Really, I mean GREAT!!!
More stats to keep us up all night to find out why this one guy in Russia didn’t get his mail at 5pm or so – haha. For all the statistic freaks (like me) a great fun (and unfortunately bit of a time-waster sometimes). But I just love it :-)
When will the whole RSS2mail crowd get some more love from you? Seems like this is not the favorite thing for a chimp? There could be so many things included, just the last post name in the email header for instance, more templates or the time warp (as discussed above). Its ok to set a deadline for the feed and then just deliver that content. Whatever fresh content comes goes out in the next mail. Or some other Chimpy solution…
MORE CHIMP-LOVE FOR RSS2mail PLEASE
I’ll go get a banana now and check my stats…
Thanks
Hi Big City Informer, glad you like the stats! As far as RSS-to-email, we actually just released a little love for that:
http://blog.mailchimp.com/new-social-share-tag-for-rss-campaigns/
it lets you add sharing options for each item in your feed.
And as far as templates go, we’re working on adding a *lot* more on a very frequent basis. I’ll be sure to ask our DesignLab to do some RSS specific ones, though you can also just use any of the templates we’ve already launched. The RSS templates we posted were just pre-populated with some merge tags to make things a little easier. The RSS merge tags can be used in any of our templates.
New features sound great. Very great chimp people.
I’m having a hard time resending to just the people that didn’t open the last one. Seems like if I change the subject line I might get them to open the email.
Can you explain how I can send a campaign to those who didn’t open from a previous campaign?
Thanks!
To resend a campaign to people who didn’t open, use segmentation:
http://eepurl.com/htVT
However, keep in mind that this type of segmentation can lead to bad results:
http://blog.mailchimp.com/resources/charts/effects-of-list-segmentation-on-email-marketing-stats/
Might be better to use long term “engagement” as a better way to prune your list:
http://blog.mailchimp.com/segmenting-your-email-campaign-based-on-subscriber-engagement/
Ben –
I love mailchimp. I want to move all my lists to mailchimp. But there’s one BIG thing missing for me – and I suspect others – unless I’m completely missing it.
Add a segment option to the to the opt-in form!
I have about 150 different niche lists. The segmentation piece is great for keeping a single list, but multiple attributes. But when someone signs up for a list, I want to add them with that segment attribute WITHOUT giving them the option to choose from all segments.
That would make mailchimp utra-awesome for me.
Thanks,
David
Hey David,
we are with you. We tried everything to get this done somehow, but no success yet :-(
It should be possible to just add the segment to the link and they automatically sign up for that specific segment.
CHIMPS – if we promise to buy bananas, loads of bananas….???
Thanks
Well – I got it done, but it cost me a couple thousand bucks. We custom coded using a merge3 field.
I now have a two-layered attribute for my single list:
1) Group (I assign one of the 30 groups)
2) Detail (Text field – that I have to keep track of – detail segment)
Gives me a lot of power. For example:
Person is interested in home-building plans – that’s the group. But they are particular interested in Log Homes. That’s the detail.
It gets a little complicated because if they are interested in Log Homes AND Beach Homes (and they’ve signed up for both lists), then I’m golden because I can talk to them about their interest.
But if they decide they don’t want the Log Home info any more and unsubscribe – oops, they’re gone for good from all lists. Not good.
But what I’ve built really helps me manage a LOT of niches. Now I just need to convert the rest of my lists to mailchimp.
Thanks.