It was pretty shocking yesterday morning when a life sized chimp mascot showed up at the office. Little did we know that Chief Customer Officer Dan had secretly been working with Maydwell Mascots for about two months to make it happen!
Bear with me for a sec for a quick jaunt down memory lane. The first iteration of the MailChimp logo was quickly thrown together by Ben in 2001 using Fireworks. Over the years, each revision of the logo made it slightly less clumsy, but it still wasn’t quite right. So in late 2007 we got in touch with Jon Hicks (who designed the Firefox logo and most recently worked on the user interface design for Opera Mini 5), and he was really busy at the time. But good things come to those who wait, and by August of 2008 we had a shiny, new Freddie complete with a body and everything! (If you’re interested in reading more, check out Ben’s original post here.)
OK, back to the life sized chimp suit.
The first order of business was working with Maydwell Mascots to get the technical renderings together.
When he saw this drawing, Dan’s first thought was, “What the heck? This suit is gonna suck!” They assured him they knew what they were doing, and all faith was restored when Dan received the first production pictures of the head.
Ah yes, now we’re talkin’! With the head approved, the fur was then selected and applied.
Things were starting to look kinda cool and just a wee bit creepy at this point, but Dan was liking it. Up next was the body.
Hmm, but it seems like something is missing…
Ah, much better! With the proper chimp butt in place, he’s alive! And aside from being just plain awesome, this suit is amazingly hi-tech.
The chimp feet actually have Vibram rubber soles, making the Freddie suit a complete all-terrain vehicle.
Since you’re likely to get hot in there, Freddie’s head includes a built-in battery powered fan that sits inside of his hat and vents through a hole in the top. You turn it on with a tiny switch just inside his left ear.
Last but not least, every chimp needs to be able to use their iPhone or iPad when wearing the Freddie suit (especially for say, an iPhone app promo video), so we had these chimp hands customized with a special slit for your index finger to fit through. Our video guy Josh is really happy about this one.
Oh, and speaking of video, check out how some unsuspecting MailChimp employees react to Freddie when he unexpectedly comes alive in MailChimp Freddie Big Hidden Camera Crazy Time!









absolutely love it!
Haha.. that made my day! Very funny!
absolutely genius
You guys have way too much fun. I am jealous. I hope to meet Freddie someday. We love our little… big chimp!
Way too funny… :) I like it
That video was awesome!
MAN! That is awesome! I love the costume AND the video!
I love Freddie! I laughed so hard I had tears. LOL You guys rock! :)
I laughed pretty hard myself. Particularly because it was sweet, sweet revenge for the April Fools joke everybody played on me:
http://mailchimp.posterous.com/the-chimps-are-taking-over
And yeah — we all laughed really hard when Dan, my co-founder, tripped in the darn thing.
Thats great! Fab costume ;-)
I want one!!
you could have just hired me, although I have considerably less body hair… I’d have been happy to do it for ya Ben…
The best mascot from the Jungle since Tony the tiger. Love the costume so cool. Bet its hot in there.
It’s *extremely* hot inside, especially when the cooling fan batteries run out. We’re experimenting with water packs and stuff.
You can actually get body water packs that strap onto you and have a tube leading up to your mouth for rehydration. One of the best things you need for spending considerable amount of time in a hot suit like that.
I may have worn similar myself ;)
They’re actually talking about that — what’re those things called again? I couldn’t remember. I know a nurse who recommends we pack some ice or coolant in the um, nether regions of the costume.
I think they’re called camel packs? Some of my friends do a lot of walking and they swear by them.
I love it! Great job on “launching” the new mascot. You are welcome to visit our studio anytime!!! Cheers.
Hey that’s great… I love Freddie! When I left my last email co they tried to entice me back with loads of offers and tehy just wouldn’t get off the phone despite me saying how much better you guys are. Until finally I said, ‘do you have a cute chimp who offers me bananas?’ they got of the phone pretty quickly after that!
Genius!
Glad you gave him a butt, he looked like a bear without the proper chimp butt
I love you guys!
swing along Freddie.
Real funny…especially when Freddie tripped and fell..lol..nice cute butt too
When will Frankie visit the lab? http://t.co/q4ht95R
As far as how hot the suit gets – I can relate. I’ve been the Easter Bunny at our local mall for years now and it’s unbearably hot! We use vests that hold gel ice packs – it sucks when they melt but they make a world of difference!
Hi Kat,
On that topic, here’s one of our team members after wearing the suit at our customer party: http://www.flickr.com/photos/freddievonchimp/5958381708/in/photostream
[...] like your own personal publishing platform with colorful and user-friendly interface where Freddie The Chimp takes you all the way long straight to your successful email campaign. And, oh boy, they are [...]
[...] If you are interested in getting your school newsletter up with MailChimp, check out their extensive library of guides and documentation. All in all, MailChimp is just one of those tools that makes life that little bit easier. They are great company, always adding new features and most importantly they have a great sense of humor. [...]
[...] mascot Freddie (http://blog.mailchimp.com/freddie-comes-to-life/) has this incredibly friendly face. Scientists believe that the primary reason we evolve to love [...]
[...] MailChimp’s mascot Freddie has this incredibly friendly face. Scientists believe that the primary reason we evolve to love baby faces is so that we wouldn’t kill them. Cuteness is a baby’s first line of defense. Designers should also use this principle. Users start using MailChimp and gradually start loving Freddie, as the chimp with a cute vibe, who doesn’t come in the way of your interaction with the application, cracks good jokes sometimes and gives you a sense of comfort. A similar manner of mascot interactivity builds engagement with the users, which can make the design experience feel like a chat with a friend. This effective method used to build positive memory increases the chance that users will continue to use and trust the application. Users start using MailChimp and gradually start loving Freddie [...]
luv it!!
[...] has Freddie, and they’ve even sent out large plush versions such as this one in SwissMiss’s studio [...]
[...] has Freddie, and they've even sent out large plush versions such as this one in SwissMiss's studio in [...]
[...] has Freddie, and they've even sent out large plush versions such as this one in SwissMiss's studio in [...]
This page tried to download adobe flash WITHOUT my permission or notification (virgin machine.) How can I trust 110 programmers to not steal my contacts-list, or other such nonsense. Sorry guys; trust went out the window
That would’ve been the embedded Youtube video, not MailChimp.