Have you ever thought about changing the pre-header (the very tippy-top portion of your email campaigns) in your email templates to something more compelling?
For example, the default pre-header in MailChimp is a link to view the email in your browser:
Here’s a pre-header that asks recipients to “add us to your address book:”
Nothing wrong with all the above, but some of you might want to try inserting a compelling offer up there instead, like this one from Banana Republic:
Notice how their first line is a compelling offer, and they moved the “view this in your browser” link to the 2nd line?
Some say it’s worth a try, especially if you have lots of subscribers who check email on mobile devices. That’s because mobile devices will often give a “preview” of a message by displaying the first line. Here’s an inbox screenshot from Apple’s iPhone:
Learn more about pre-headers from Lisa Harmon here.
If you use MailChimp, you can change the default pre-header line by just clicking on it in your template builder. That’ll open up the content editor, and you can make all the changes you want:
Above is an example from this Thanksgiving email that I recently sent to MailChimp News subscribers.
Give it a try!



Where did this “pre-header” term come from? It’s not before the header. In email terms, it is unquestionably a part of the body of the message.
Hi J.D., I’ve always called it the “line at the very top of your email message, used to ask people to add you to their address book, or to view your campaign archive.”
Pre-header is much catchier.
:-)
Dunno where it originated. Much talk about it over at Smith-Harmon, EEC, and Bronto.
[...] power means packing some punch by keeping the reader experience in mind. Similarly, a recent MailChimp article urges us to “fancy” up the preheader with compelling text and gives the example [...]
Great idea – and by the way, that “Pre” in “preheader” must stand for “preview”, not “prefix”
[...] email address to their address books to prevent delivery issues. So at T-minus 4 campaigns, their pre-header was changed to include this [...]
[...] compelling copy on the first line and safely push that instructional text down just one line. Using an effective preheader you should see immediate boosts to your open rates in email clients that display those short [...]