Ever since we launched MailChimp in 2001, our customers have been asking us to build an events management tool for MailChimp.
Thing is, we’d rather focus on what we do best: making email marketing awesome. “Events” is not our specialty, so we felt we’d never be able to make it awesome enough.
Then we discovered Eventbrite, which is the best events management tool we’ve ever used. And it just so happens they also have an API.
So we’re really excited to announce that MailChimp is partnered with Eventbrite, and our services are seamlessly integrated. Build events in eventbrite, then design & deliver awesome invitations in MailChimp (and so much more).
Here’s how the integration works…
Let’s say I run the PTA (parents, teachers association) for a local elementary school, and we want to hold a car wash fund raising event for the 5th grade class. Just so happens that MailChimp user Morris Brandon Elementary did this very thing recently, so I’m going to use them as an example.
1. Create Event & Sell Tickets in Eventbrite
The first thing I’d do is create an event in Eventbrite. This is very easy, so I’m not going to walk you through all the steps, but I will point out some cool features.
First, you can sell tickets for your event. I’m going to create “PTA Members” tickets, and “Non-members” tickets. PTA members pay less for tickets, of course:
How do you collect money, you ask? Eventbrite makes that easy too. You can choose Paypal ,Google Checkout, or just let Eventbrite handle the credit card processing on their end. They take a teeny-tiny bit of commission on orders, but it’s cheap. Way cheaper than trying to handle it yourself. You can also let attendees “pay at the door” or pay with a combination of the above. Super flexible.
If your event is free, then you use Eventbrite free. And as you know by now, we like free.
2. Design Awesome Invitation in MailChimp
After your event is all setup in Eventbrite, you go to MailChimp, connect your account to your Eventbrite account, import the event details (all done seamlessly through our APIs) and design your invitation.
So I’m going to log in to my account, and create an email campaign. As always, the first step is to select the subscriber list I want to send to:
When it’s time to select my template, MailChimp has a new Eventbrite template as an option:
It’s under the “My Templates” tab, then scroll down to the “pre-designed templates.” Yeah, that’s sorta new. We’ll be adding lots more cool templates there soon. You’ll also notice the new twitter template there that we introduced a few days ago.
Anyway, the Eventbrite template will have a blue button asking you to “connect to eventbrite.”
When you click that button, we’ll ask you to enter your API key (you can get that from your Eventbrite account settings):
Just copy-paste that key into our little screen, and we’ll connect to Eventbrite using the magic of APIs.
After the connection is made, I select the event I want to import to MailChimp:
Next, it takes me to my pre-built template, with all the event details ready to go:
Notice it pulls in the event date, location, description, and even includes a Google Map.
Here’s where we can use MailChimp’s template design features to take this invitation a step further.
First, I’m going to create and upload a header graphic:
I’m a decent “photochopper” myself, but if I didn’t have a design application, MailChimp’s picnik integration would come in very handy here.
Once my header’s uploaded, I can tweak the template design a little by selecting one of MailChimp’s built-in color palettes:
And then I can use MailChimp’s handy iStockphoto integration to search for “car wash kids” photos:
and insert one into my invitation:
After the template’s looking the way I want, I just hit the send button like I always do.
But just for kicks, I actually backed up a step, and went to MailChimp’s campaign setup screen, and tried our new Subject Line Suggester to see if it would give me some ideas for a better subject line. I want as many parents to open this email as possible, afterall.
I typed “school, invitation, and invite” and here’s what I got:
Hmm. Based on these suggestions, I might try, “Exclusive invitation to Morris Brandon parents” vs. “Morris Brandon invites you to our 5th grade car wash fundraiser” in an A/B subject line test.
Twitter Integration & Tracking
If you’ve got a twitter account (who doesn’t?), be sure to choose MailChimp’s twitter integration option and let us post a link to your campaign. It uses our eepurl link shortener, which allows us to track who tweets and re-tweets your campaign:
Ticket Sales Stats, too!
Did we mention that MailChimp will pull your Eventbrite stats in to show you total ticket sales? It’s in the “Eventbrite360 report” and it looks something like this:
We’ll show you how many tickets you sold, and who bought them.
Followup Emails, Segmentation, and more…
What if the event needs to be postponed? This actually happened with Atlanta’s recent floods. The school had to send an email out postponing the car wash. Easy enough to send a followup email to the same list in MailChimp. And with our automatic mobile campaign feature, you can be confident that even parents “on the go” will receive your alert, properly formatted.
In another scenario, we might use MailChimp’s A.I.M. Reports in combination with our easy segmentation tools to send out a followup to all those who didn’t open or click the campaign.
Or, we can segment the list by proximity to a ZIP code:
For larger events with lots of lead time, I might even create an autoresponder sequence of reminders and followups before and after the big event. To maximize deliverability and click rate, I’d also suggest passing your event invitation through MailChimp’s one-click Inbox Inspector. It’ll render my campaign in all the major email programs, and check it in all the major spam filters to help pinpoint any problems with my campaign before I send.
RSS-to-email alerts for new events
If you host lots of events on Eventbrite, they’ll actually build an RSS feed that alerts people whenever you create a new event. You know where I’m going with this? Automate your alerts by using MailChimp’s RSS-to-email tool with Eventbrite’s RSS feed.
Powerful Combination
As you can see, Eventbrite and MailChimp make for one extremely powerful, easy-to-use combination.
We think this video shows how excited we are about this (warning: there’s smooching involved):















[...] put a great blog post together, detailing how to get the most out of the [...]
That’s awesome. I was only just looking into some form of iCal integration earlier this week, and BOOM, you guys have a solution.
Can’t wait to test. Thanks.
Cam, we do integrate with iCal, but it’s almost certainly not the way you were thinking. Still, if you do events and you use iCal, you might like it: http://blog.mailchimp.com/see-your-campaigns-in-google-calendar-and-ical/
Loving your videos……it’s very chimpalicous!
is there info about integrating with paypal (capturing buyers to mailing list) ?
Is this what you’re looking for?
http://blog.mailchimp.com/paypal-add-on-for-mailchimp/
thanks for this. just what we’re looking for.
What about integrate to my Yahoo calendar? Is it possible?
Is there a way that I can show this months up and coming events from an external calendar (google) automatically in a monthly email?
that would be very cool
how can I make a newsletter of the events that I’ve created in eventbrite into one email so that the reader can click to register to any of the events from the email itself?
Ah, you want a template that allows multiple events, which we currently do not have. I think we’ve got that in the works, though.
One of the EB newsletter templates has an “upcoming events” column. I would use that one, and then utilize the eventbrite button creation tools. It’s not automated, but it should work pretty well.
Since I have my contacts in my list with Mailchimp, will my subscribers have to fill in all of their contact information again on Eventbrite? Then I have 2 databases to maintain.
Can we create an event list that has opt-in who is attending underneath or near the RSVP form, similiar to Facebook events or Meetup events?
Does MailChimp create a new “list” with all the people who registered for the event? Along with all the information they entered in the registration form in Event Brite?
I’m trying to avoid having people having to enter the same custom information in numerous places.
Eventbrite is awesome. Bummers about it though…
–There is no option for people to cancel their registration. They must send you an email and you need to manually remove them from the list.
–There is no option to allow registrants to log back in and change their registration info (ie:switch from veg to steak)
–You can’t change the terminology so that if you’re not really having a ticket type event you could change all the headlines from “ticket” to “admission” or “registration” or “sign up”.
But again, it’s really the best one out there. Just adding that info because I spent hours testing out EventBrite to see if it did the things I needed.
[...] you’re hosting a holiday event, you’ll definitely want to check out our Eventbrite integration to manage tickets or RSVPs. You could even include a QR COUPON merge tag for a cool giveaway, [...]
I love the integration, but I’d really love to be able to use the information that you’re pulling into the EB 360 to be able to match up to my list so that I can perform further segmentation.
For instance, once a user registers for our event, we don’t want them to receive any additional messaging from us about the event aside from a reminder a couple of days before the event.
Depending on our event, we might like to further segment our list down to people who clicked, but did not register.
Thusfar, the only way I’m able to do this is to export a CSV list of attendees from EB, with an extra field for the event name, and then do an import update to our list within MailChimp. We have to be super careful about this, because we do not want to send anything to attendees who registered through a link posted to our social media (or from a forwarded message,) but have not yet opted in. This can get hairy/prohibitively time consuming for our bigger events (like a 400-person user group meeting, for instance.)
Any thoughts on when/if that kind of implementation could happen?
I’m having the same problem! I want to send an email campaign just to our non-attendees. The video suggests this is possible and easy, but i’ve been digging for a couple hours now and found nothing. My hopes aren’t high, since Kristen’s comment was from almost a year ago and has no reply, but maybe someone knows how/whether this is possible? Thanks for your help!
I’d echo what Kristen and others are asking: can I collect MailChimp list sign-ups via my EventBrite registration forms?
Love EventBrite, used it a lot, but have yet to discover this one feature which would make the MailChimp integration really valuable for me.
Can I integrate Mailchimp and Eventbrite if I’ve made my event with Eventbrite “by invitation only”? I tested it and wasn’t able to register since it was a private event.
Hi there, I am some trouble with mailchimp and eventbrite.
I created a private event on eventbrite. I created a list of emails in mailchimp.
I am sending an email to this list using the eventbrite template. Mailchimp gets the information about the event. But what I would like to do is having the information such as First name and Last name of the future attendee (the people i sent an email too).directly in the page after they registered.
To be clearer : I m a potential attendee, i get an email, i click on the link, i click on the ticket i want and then i click on register. The next page asks me my information (first name, last name, and email) if I (the future attendee) already had an account in eventbrite, i would not have any problem…
So i would like to know if that could be possible to have these fields already filled when a guest goes on the registration page.
Thank you so much for your help
[...] also updated the Eventbrite templates (figure 5). If you’re promoting events through Eventbrite, you can connect your MailChimp account to send custom emails to attendees. Figure 3. Eventbrite and SurveyMonkey auto-connect templates. [...]
I really appreciate you company and its concepts to make it easier for the little guys…Thank You !
Brilliant integration! you have just improved my life 100%!!!! Thanks Mailchimp!
hey i can’t get the email line suggester working, the link won’t work
Could be a pop-up blocker in your browser. You might have better luck on the last screen of the campaign building process (the pre-delivery checklist).