In every one of your MailChimp campaign reports, there’s a section called Email Domain Performance:
It can answer important questions like, “Are any ISPs blocking me?” and “Which ISPs do my subscribers use most?”
It can also answer expensive questions, like, “Should I invest in email certification services like SenderScore (which gives you some benefits with Hotmail, Roadrunner, and Cox), or Goodmail (which gives you some benefits with AOL, Comcast, and Yahoo), or SuretyMail (which works with AOL, Yahoo, Hotmail, Earthlink among others)?
Email certification can get email past spam filters and into inboxes with images on by default, and in some cases, video will work.
But are they too expensive? Why not test? Here’s how:
For your next campaign, segment your list by an ISP domain, like hotmail:
(the segmentation screen is also a nice way to see what % of my list is actually using hotmail)
Send your campaign to this segment of Hotmail recipients. Do the same for AOL, Comcast, etc. if you want.
Log back in to MailChimp.
Check your ROI for each segment (you’ll need our e-commerce360 or Analytics360 plugins turned on):
Now you’re armed with actual data that you can use to determine how much each domain is worth to you.
Go talk to the email certification services to find out how much it’ll cost to implement for your organization and list sizeĀ (your annual email delivery volume is usually the factor), and what kind of improvement in open/click rates you might see for each domain.
Look back at your domain performance:
If you could get x more opens or clicks out of y domain, how much might that add to your bottom line?
I got this tip from Anna Billstrom, who has consulted for some really, really big companies (think mainframe computers) and writes a nice blog called Adventures in Email Marketing.
P.S. SuretyMail says they work with spam filters like Postini and Spam Assassin. Is it worth it? Why not check your campaign spam filter scores, with MailChimp’s Inbox Inspector?




I’ve tried Surety Mail and didn’t notice any benefit. However with Sender Score I have. It should also be noted that Sender Score is linked up with Yahoo now.
http://www.returnpath.net/2008/11/yahoo-and-sender-score-certifi.php
Anyways – Question I have for you is this.. When I got into the Sender Score Certified program I had to be in control of the IP / mail server. Can Mail Chimp users get their mail certified, or would it also mean they’d have to manage their emails themselves?
I ask because if you don’t have a dedicated IP that can be certified on Mail Chimp then not only do you have to consider the price of certification but also the extra costs of a mail server, and hiring people to set it up properly and maintaining it. I had a specific reason for a specific site but others I use a 3rd party service.
Thanks for the insight (and link) Tim. MailChimp users can indeed obtain a dedicated IP address, for a one-time setup fee.
We’ll provide documentation for getting it whitelisted, etc. We only recommend it for high volume senders, and there is a warmup period to build up the IP’s reputation, as described here: http://blog.mailchimp.com/should-you-send-from-a-dedicated-ip-address/
If you’re a MailChimp customer who’s interested, fill out this form:
http://blog.mailchimp.com/pricing/high_volume_pricing/
and we’ll will get back to you.
Anne P. Mitchell from SuretyMail says:
http://twitter.com/AnnePMitchell/statuses/1342856704
[...] features they provide which provide context are the ability to see a domain performance report compare opens by location with an interactive flash map. MailChimp Flash [...]
I’m sorry, but I’ve been looking for the domain performance data in my reports, but can’t find it.
Could you let me know where to look?
Thanks
Justin
We move stats around a lot, as we think of more cool things to track. Okay, go to your campaign stats, and scroll down just below the geo-map.
You’ll see “click performance.” Right next to it is a link for domain performance.
Hi Ben
Thanks for coming back to me so quickly. I’ve done some more digging and see the domain performance tab on some campaigns, but not others. What determines whether it appears?
JD
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