We’re launching some new features in MailChimp today (we’re at v6.7, if anyone’s tracking that kinda stuff). The new features should be completely rolled out to all 1.2 million users across all data centers by early Friday. We start the new features at our US4 data center, then US1, then US2.

Here’s what’s rolling out:

  • Automatic video conversion for RSS-to-Email campaigns
  • Discount on MailChimp if you use it with AlterEgo
  • Static segments: create segments fast by uploading a list of email addresses
  • Daily Deals is now an industry category
  • GMT +12 timezone support added. Welcome to MailChimp, Republic of Kiribati!

More details and documentation will be posted soon, but if you’d like a general overview…

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A tweet from @threatpost that warned: “Twitter spam may become more context-aware” pointed me over to this article that had some interesting bits, like:

“Twitter malware and spam uses a pretty straightforward attack vector. You get a twitter message from an account (usually with an attractive female avatar) telling you that you’ll get something awesome if you click on the helpfully provided link. Most people don’t click, because they realize that if a hot chick sends you a link on twitter claiming you’ll win a free iPad, it’s probably not legit.”

The author goes on to predict that twitter spam will get a lot more sophisticated and targeted, and it will get harder and harder for people to determine who to trust and who’s a bot (speaking of bots) and who’s not a bot:

“Twitter link spam will get a lot more context aware in 2012 and it’s going to be difficult to make an eyeball determination whether someone you don’t know has sent you a link because they follow you and they think you will be interested in a topic, or they are just trying to spam you”

As a matter of fact, we get a lot of tweets from scantily clad fembots that try to make us click malicious links, so we built an app to deal with that. It’s called Unfurlr, and you’re free to use it too, whenever the fembots come knocking –>  http://unfurlr.com  (bookmark it now, because they will come knocking)

And here’s a little more background info about Unfurlr.

 

 

 

 

 

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Customer Love: Digitwirl

Posted by Austin on


Each week, Customer Love offers a quick snapshot of one of MailChimp’s awesome users.

Who: Digitwirl 

What: A weekly web show that simplifies the technology universe

Where: Sherman Oaks, CA

Why we love them: Like a lighthearted CliffsNotes for techies with no time, Digitwirl does the research for you. From web security to cloud-based storage, tablets to apps, the three-woman team tests everything it covers, weighing the pros and cons and delivering the verdict in snappy, three-minute videos. Plus, their independent attitude is rad, as evidenced in the disclaimer at the top of each of their campaigns: “Digitwirl is editorially independent. We’d rather use an outdated laptop than accept payment for editorial coverage.”

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Mac and iOS software company Smile started out as SmileOnMyMac LLC in 2003, creating useful products for faxing (PageSender), CD/DVD packaging design (DiscLabel), and PDF editing (PDFpen). In 2006, the company’s two founders, Greg and Philip, were joined by a marketer named Jean (she became a partner a few years later), and a typing shortcut utility, TextExpander, which was acquired by the company. After expanding its business to include iPhones, iPod touches and iPads, SmileOnMyMac became Smile in 2010.

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To our customers, and to their subscribers:

On January 2nd (yesterday), we started to see multiple hardware failures at one of our data centers. As background, we’ve spread MailChimp across 3 data centers across the country so we don’t have all our “eggs in one basket”. Then, we further divide each data center into different groups or “shards” of users. Some shards house big, high-volume users with large lists and intense server resource requirements, while some shards are for users with relatively smaller lists (less than 25k recipients is considered “small”). This is an attempt to keep issues for one set of users from bringing down our entire base of 1.2 million users.

US1, which is our first and oldest data center with the most users, saw 3 of the “small user” database shards failing. Around 2pm, we decided to completely disable access to those 3 database shards in order to prevent those users from logging in and creating new campaigns, which would’ve been lost in the event we had to restore from backup. This affected about 400,000 users.

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