Comments on: Autoresponder triggers in MailChimp

By: Melanie

Melanie — Tue, 30 Aug 2011 10:47:18 +0000

In the send settings box select “use import time” – that seemed to do the trick for me. Worth a try.

Mailchimp are responsive and seem to be more flexible while maintaining their deliverability standards. One if the best systems now IMHO.

By: DJ

DJ — Tue, 23 Aug 2011 16:11:33 +0000

I have a handful of current clients that asked to be on my list and I just set up the autoresponders. But they aren’t triggering although i have set the import date as sign-up date. I see others have this same problem. Can MailChimp make this work or do I have to find a different service that offers this?

By: Mike

Mike — Tue, 02 Aug 2011 21:01:02 +0000

Ben,

This link is broken, and I’m just checking in on this thread. Can you send an updated link with this information? We have a similar issue to that which others have experienced.

By: Melanie

Melanie — Mon, 02 May 2011 14:26:07 +0000

Just answered my own question in the support files ... Here

By: Melanie

Melanie — Mon, 02 May 2011 14:18:54 +0000

I’m in the same boat as Andy. As a trainer I have people coming to my course and I send them progress emails throughout the duration of the program. I enter their data into MC myself based on forms they complete and we explai they will receive emails from us until they choose to unsubscribe.

I want to then send them postcourse material through an autoresponder. I have set up autoresponders and they don’t seem to work.

I’m also using ChimpMyJoomla for website visitors to join but the signups are not getting triggered in the autoresponder.

If double opt-in is crucial to triggering autoresponders I’m going to have a challenge with using MC going forward.

Ben, can you confirm AR’s are only triggered by list members who have double-opted and list members who have been manually added or only single opted will not receive autoresponders?

By: Andy

Andy — Sat, 12 Feb 2011 15:22:41 +0000

I’m still confused. I think my situation is like Jason’s. A primary way I build my list is through in person speaking. At the end of the event I offer my eBook and a subscription to my newsletter. I collect names and email addresses from those who want to subscribe and just want to upload that list of people to MailChimp the next day. I want them to get a short autoresponder series starting that day (the 1st of which would include a link to download the eBook). I don’t want them confused with a double opt-in.

If I upload them and put them into a list that already has an auto-responder series associated with it, will they start getting it? If not, is this hidden date field the answer? I will either upload names, or push them to MailChimp via Batchbook.

Andy

By: Jason

Jason — Sun, 10 Oct 2010 09:43:55 +0000

I am using the autoresponders as part of my CRM system, the clients are verbally agreeing to me sending information and I am loading the contact email etc myself, so there is no double opt in process required. I dont want to confuse them with forcing that on them.

Is there a simple way to make the autoresponders work??

By: Amy

Amy — Wed, 06 Oct 2010 01:54:09 +0000

We have people receive an autoresponder one day after they opt in (through a check box on the website, using the API). So far, over 10,000 emails have been sent this way and are getting great feedback. We do have some unsubscribes, and some bad email addresses with that, but for the the most part the stats are well above average. However, we have another autoresponder set to go out three weeks after the initial date, and this one has only been sent out ~800 times. How is this possible?

By: Patricia

Patricia — Wed, 22 Sep 2010 22:30:03 +0000

Any news on the following:

Are you planning to make it so that we can send the autoreponders by signup date also to API imported users?

By: Mac

Mac — Wed, 10 Feb 2010 22:02:32 +0000

Hi Ben,
Is there a way to make an e-mail adress asigned to two dates. For exampel a parent signs himself up for his two children?

Thanks