Posts by

John


Detecting Click Clusters in Your Data Using Spreadsheet Math

Most of us call our own shots when it comes to segmenting email lists. We tell the computer what to do. We decide that it’s gender and age that matter, and we submit that query—segment my list into old dudes and young ‘uns. Or maybe it’s domain that matters. Or subscription date. Or something else. …

Sending Frequency: More Is Not Always Better!

Lately, I’ve heard a number of people saying something like “Send volume is the key to email success!” Basically, that means sending more email=engaging more, making more money, and doing better (whatever “better” means to you). Their argument is simple: My data shows that the more people receive/open/click my email, the more money I make. …

Project Omnivore: Three Years of Gorging on Data

Let’s take a trip back to the heady days of 2009. Balloon Boy, Battlestar, Ms. Boyle. And, of course, MailChimp freemium. Three years ago, we allowed users to sign up for free accounts that they could keep forever. The effort has been a huge success, and these days we’re up to 2.5 million users. But …