Ben

Ben is a co-founder of MailChimp. He draws monkeys.

A Look at Mobile Usage in MailChimp

While working on our 2013 Annual Report, every department at MailChimp sifted through data to find interesting stories to tell. Our UX Team noticed that in December 2013, we had a 48% increase in traffic from desktop browsers, compared to December of 2012. Not bad, but when they looked at traffic from smartphones, we saw a …

Announcing Twitter Tailored Audiences

If you’re using email marketing, you know it’s the channel with the best ROI for your company. After all, your customers expressed interest in you to the point where they handed over a portion of their inbox. They gave you permission to invade their space. That’s no small thing, and you should wield your power …

AlterEgo Update: Instant Push Notifications

We’ve made some minor updates to AlterEgo, our 2-factor security service for MailChimp. The intent was to make the sign-in process faster using push notifications. Basically, instead of generating a code in the app, then typing that into your browser, AlterEgo users can now simply click the "Log in with phone" link…   …and we’ll …

MailChimp’s Subject Line Researcher

Ever struggle with writing your subject line? You might have missed a feature inside MailChimp that can help you with that. When you’re in the campaign builder, pondering which words to use, try clicking Research subject lines:

Advertise to your MailChimp List on Facebook

At MailChimp, we spend a lot of time (maybe too much) thinking about fun ways to delight our customers. So we make stuff like billboards, vinyl toy figurines, t-shirts, monkey hats for cats and easter eggs. It’s not about acquiring new customers, but just telling existing customers, "Hey, remember us? We love you." At the …