Avatar for alray

Every other week, Customer Love offers a quick snapshot of one of MailChimp’s wonderful users.

Who: Turntable Kitchen 

What: A website that pairs locally sourced recipes with great music

Where: San Francisco

Why we love them: Kasey and Matthew connect food to music, as their tagline goes, but they do so with great design and obvious passion. Plus, their monthly pairings box—which includes a seven-inch vinyl single, a digital mixtape, dried ingredients, and recipe cards—is just plain rad.

Read More


We were impressed to find out that Hugh MacLeod‘s MailChimp campaigns consistently maintain a fantastic 40%+ open rate. What does a cartoonist know about email marketing? Well, as it turns out, he doesn’t worry about all the typical “email expert” stuff like A/B testing, sending at different times of day, experimenting with subject lines, etc. Instead, much like Email Inspiration, he just sends a fun image, and the people love it.

“I think it’s because we keep it simple—a nice cartoon to brighten your day, delivered to your inbox every morning,” Hugh tells us. “People like getting that a whole lot more than, say, a daily, long-winded spiel about why y’all should give me your money, make me rich, yak, yak, yak…”

Instead of marketing himself to his readers, Hugh delivers his business-card cartoons into the inboxes of his extraordinarily engaged readership every day, then they send those cartoons to their friends, building up his list in the process. Pretty simple, right?

Read More

Avatar for alray

Customer Love: Ken Segall

Posted by Austin on


Every other week, Customer Love offers a quick snapshot of one of MailChimp’s wonderful users.

Who: Ken Segall 

What: A creative director and author

Where: Dobbs Ferry, NY

Why we love him: Working alongside Steve Jobs for a dozen years, Ken Segall named the iMac and helped develop the company’s “Think Different” campaign. With his new book, Insanely Simple, he explains and illustrates the 10 elements of simplicity that Jobs enforced as he built the Apple empire. “How is it that Apple could so consistently outthink and outmarket monoliths who possess greater resources or market share?” Segall asks on his website. “The answer is surprisingly uncomplicated.”

Read More

Avatar for alray

Customer Love: John Malloy

Posted by Austin on


Every other week, Customer Love offers a quick snapshot of one of MailChimp’s wonderful users.

Who: John Malloy 

What: An illustrator

Where: Westfield, NY

Why we love him: He’s found a place for his distinctive style in outlets as varied as Businessweek, AirTran, and Tiger beer. Whether he’s drawing Al Green, working on a children’s book with a cast member from The Wire, or finding inspiration in Occupy Wall Street, Malloy’s illustrations tell stories through pictures.

Read More

Avatar for alray

Customer Love: Zaarly

Posted by Austin on


Each week, Customer Love offers a quick snapshot of one of MailChimp’s wonderful users.

Who: Zaarly 

What: A website that connects buyers and sellers

Where: San Francisco

Why we love them: Using Zaarly’s free community, you can easily conduct transactions with people and small businesses in your neighborhood. By encouraging conversation and keeping money local in a safe, hassle-free fashion, Zaarly fosters community all over the United States.

Read More