Comments on: Abuse Complaints Going Up? http://blog.mailchimp.com/abuse-complaints-going-up/ MailChimp, email marketing, and monkeys! Thu, 09 Feb 2012 17:36:42 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: J.D.http://blog.mailchimp.com/abuse-complaints-going-up/#comment-781 J.D. Wed, 25 Jun 2008 16:24:53 +0000 http://blog.mailchimp.com/abuse-complaints-going-up/#comment-781 That's why most reputation systems (which the ISPs use) look at the ratio of complaints to volume, rather than the number of complaints alone.In other words, if you send 100 messages and get 99 complaints, something's very wrong. If you send 100,000 messages and get 99 complaints, the ratio is okay (though you should still deal with the complaints, of course.) That’s why most reputation systems (which the ISPs use) look at the ratio of complaints to volume, rather than the number of complaints alone.

In other words, if you send 100 messages and get 99 complaints, something’s very wrong. If you send 100,000 messages and get 99 complaints, the ratio is okay (though you should still deal with the complaints, of course.)

]]>